11 Best Free CRM Software Products For 2023

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The best free CRM software helps small businesses streamline their customer relationship management and sales processes without breaking the bank. With robust features like contact management, lead generation, automated workflows, and reporting capabilities, these tools are designed to make it easier to attract prospects, convert leads into customers, and retain those customers.

We’ve compared dozens of CRM software solutions and made a list of the 11 top free CRM software tools available today. Our top three picks are Monday Sales CRM, Salesforce, and HubSpot. Read on to see how they compare in terms of features, pricing, and customer service.

Best Free CRM Software Packages

We researched and compared the best free CRM software packages, and Monday came out as the clear winner. It has all of the features you need to manage customer relationships, such as contact management, lead scoring, sales automation, and more. Now let’s see how it compares to other options.

  1. Monday Sales CRM — An excellent option for agile teams as it is designed to streamline communications, help plot roadmaps, and provide real-time activity tracking – making it the best free CRM software for 2023.
  2. Salesforce — A popular CRM solution that includes features such as sales forecasting, opportunity tracking, and sales tracking and analytics, making it easier for businesses to manage complex sales processes.
  3. HubSpot — Ideal choice for mid-size businesses, with its centralized dashboard for providing deep insights and tracking contacts, deals, and tasks.
  4. Zoho CRM — Comes with all the essential features of an outstanding CRM, including process management, journey orchestration, and sales automation.
  5. Freshsales — An omnichannel CRM solution that provides businesses with a variety of communication options, including email, phone, and chat.
  6. EngageBay — From landing pages to web forms, this is an all-in-one marketing automation platform that automates high-velocity team marketing processes.
  7. Capsule — An easy-to-use CRM solution that is ideal for startups, with a quick and easy setup process.
  8. Insightly — Scale up your small business with lead routing, product quotes, and integrations.
  9. Bitrix24 — A popular option for remote teams, providing a variety of communication tools, including live chats and a unified workspace.
  10. BenchmarkONE — Comes with features such as pre-designed email templates, lead follow-ups, and an ROI tracker, making it easier to manage customer relationships.
  11. Streak — Robust CRM solution that integrates directly with Gmail for teams that rely on email communication.

Pros

  • User-friendly
  • Email power tools
  • Custom views

Cons

  • Only for Google
Try Streak Now

Top 11 Free CRM Software Packages Compared

Here’s a summary table of the top 11 free CRM picks. Given these great options, it’s little wonder that CRMs are becoming ever more popular. Check out their best features, starting prices, and more.


Best Free CRM Software		Best ForKey featuresStarting price to upgradeCustomer support
Monday Sales CRMBest For All BusinessesRoadmap Planning, Activity Management, Merge Duplicate Data$10/user/monthEmail, Call, Chat
SalesforceBest For Large TeamsForecast Management, Mobile CRM Solutions for Business, Salesforce Engage$25/user/monthEmail, Call, Chat
HubSpotBest For Mid-Size BusinessesDeal Tracking, Company Insights, Reporting Dashboard$1,600/yearEmail, Call, Chat
Zoho CRMBest For Agile TeamsSales Automation, Process Management, Journey Orchestration$14/user/monthEmail, Call, Chat
FreshsalesBest For Financial FirmsTable and Kanban View, Chat Campaigns, Sales Sequences$13/user/monthEmail, Call, Chat
EngageBayBest For High-Velocity Marketing TeamsLanding Page Builder, Web Engagement, Multi-Channel Campaigns$11.04/user/monthEmail, Call, Chat
CapsuleBest For StartupsMultiple Sales Pipelines, Advanced Sales Reports, Auto-Enriched Profiles$18/user/monthEmail, Call, Chat
InsightlyBest For Small TeamsOpportunity Management, Validation Rules, Products, Price Books & Quotes$29/user/monthEmail, Call, Chat
Bitrix24Best For Remote TeamsRemote Work Features, Unified Workspace, Live Chats, and Web Forms$49/monthEmail, Call, Chat
BenchmarkONEBest For SchoolsPre-Designed Email Templates, Leads Follow-Up, ROI Tracker$49/monthEmail, Call, Chat
StreakBest For Teams

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